Pension News

PenCom Extends the Online Verification and Enrolment Exercise & Details the Verification Process

The National Pension Commission (PenCom) has extended the timeline for the online enrolment and verification for 2021 Retirees/Prospective Retirees of Federal Government Treasury-Funded Ministries, Departments and Agencies (MDAs) to 31st December 2021. The online exercise commenced on 1st September, 2021 with an initial deadline of 29th October 2021. The extension of the exercise is to ensure that all eligible persons are able to participate in the enrolment process.

Eligibility for the 2021 Verification and Enrolment Exercise

The following categories of Employees of Federal Government Treasury-Funded MDAs are eligible to participate in the 2021 online Verification and Enrolment Exercise:

i. Employees who retired from January to October 2021;
ii. Employees who are due to retire from November to December 2021; and
iii. Retirees that missed the previous enrolment exercises from 2007 to 2019.

Background to the Enrolment Exercise

The annual enrolment exercise by the Commission were conducted at selected centers in the six geo-political zones of the country. The restriction of mass gatherings which stemmed from the emergence of the COVID-19 pandemics in, early 2020, prevented the retirees and prospective retirees from being enrolled in person, as had been the practice. In response to this challenge, the Commission successfully designed and developed the Online Enrolment Application, which automated the process.

How to Enroll

The prospective retirees and retirees are required to undergo the data recapturing exercise with their respective Pension Fund Administrators (PFAs) before participation in the exercise. This entails updating their personal details and providing the National Identity Number (NIN). Those who have already undergone the data recapture are not required to repeat the exercise but should proceed with the online enrolment. The Enrolment Application is hosted on the Commission’s website where prospective retirees would log on to register and complete their biometric and employment details. It can be easily accessed through mobile phones or computer systems.

The Stages of the Online Verification and Enrolment Exercise

The online verification and enrolment exercise is carried out in three (3) stages including; Registration, Verification, and Enrolment.

The Registration Stage

There are two registration/enrolment options: The Self-Assisted and the Pension Fund Administrator (PFA)/ Pension Desk Officers (PDO) assisted registration. Under the self-assisted option, retirees/prospective retirees for the year 2021 are required to visit the PenCom website to initiate the online enrolment process. This is done by registering and capturing their employment details as well as uploading scanned copies of the required documents before proceeding to their respective PFA for physical verification and enrolment. On the other hand, retirees/prospective retirees who are unable to complete the online registration for any reason could approach the PDO of their respective MDAs or visit their PFA for assistance.

The Verification Stage

The retiree/prospective retiree is required to visit the PFA’s nearest office for the verification stage. The essence of verification is to validate the documents uploaded by the prospective retiree. The PFAs would therefore, sight the original or Certified True Copies (CTC) of the documents uploaded by the prospective retiree and only collect the original Records of Service and the MDA’s Introduction Letter.

The Enrolment Stage

Consequent upon a successful verification, the PFA shall capture a live photo of the prospective retiree for enrolment on the Application. Thereafter, the PFA shall print two copies of the Registration Slip, for the prospective retiree to sign and be counter signed by the Enrolment Officer. The signed copy is to be scanned and uploaded onto the Enrolment Application while a copy would be given to the retiree/prospective retiree.


The enrolment for prospective retirees of Treasury-Funded MDAs exercise is carried out to determine the accrued pension liability for budgetary provision by the Federal Government, towards payment to the retirees in the subsequent year when they retire. Its automation will facilitate the smooth conduct of the exercise, while enabling PenCom to seamlessly carry out the computations of accrued pension rights. With the relative ease of the process, retirees/prospective retirees are expected to enroll within the stipulated timeline advised by the Commission.

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