Pension Transitional Arrangement Directorate (PTAD) has announced that it will commence partial resumption of in-house verification and complaints resolution.
Below is the full statement from PTAD
PTAD wishes to inform our esteemed Pensioners/NoKs that the Management has approved the partial resumption of the In-House verification and complaints resolution at the Directorate’s Headquarters, Abuja with effect from Tuesday, August 25, 2020.
However, bearing in mind that we are still dealing with Covid-19 pandemic and the need for adequate social distancing, the In-House verification will be based on APPOINTMENT ONLY. Pensioners will be invited on a GIVEN DATE and TIME following a review of their documents. All invitees will be informed accordingly.
(A). Pensioners wishing to be verified should submit their documents by email to firstname.lastname@example.org
OR by regular mail to
The Executive Secretary
Pension Transitional Arrangement Directorate
22, Katsina Ala Crescent, Off Yedseram Street, Maitama, Abuja.
(B). Pensioners having complaints should submit their complaints by email to email@example.com
OR they can upload their complaints using the complaint link on our website www.ptad.gov.ng
(C). Pensioners with enquiries can send their request to firstname.lastname@example.org
OR call 0800 2255 7823 (0800 CALL PTAD) Toll Free.
09 – 4621700, 09 – 4621721, 09 – 4621722 (Rates Apply)
Pensioners’ welfare is our priority.